We all have mirrors in our lives. Some are physical, those reflective surfaces that give us a clue as to how we look; some are mental, web posts that point out our good qualities and our not-so-good; some are spiritual, those times when the pastor "steps on our toes" with a comment in a sermon or a Bible Study lesson that gets out attention because we NEEDED to hear it!! I had one of those experiences recently when I "googled" reviews for the Rivers Resort in Strawberry and discovered that "the old lady on the phone was rude, or distracted one or the other" and a young man posted a similar remark about an interaction with his family LAST SUMMER. I guess that I should check this more often, or NOT at all! It is a site called YELP.com and to comment as a business I have to "sign up" Funny, I got a couple of phone calls in the last month about "my businesses on-line presence" and how this company can "clean up" any negatives (and perhaps write some positive stuff whether they have been guests or not?) I was thankful for the several GOOD comments, especially our Labor Day Regulars, but still wonder how accurate this "mirror" is.
When we were in the restaurant/bar business over twenty years ago we discovered that EVERYONE has 200 to 250 friends who will hear if they have a BAD experience at your establishment, but fewer than ten will hear if they have a good one (a good one is expected afterall!) This number was based on the number of funeral notices usually ordered, aswell as graduation and wedding announcements, according to the article that we read. NOW of course, that number is multiplied by 1000 and is recorded immediately on the person's FACEBOOK feed!
Of course when your husband makes a comment after your successful hip replacement surgery, "It sure is nice to have my pain-free wife back!" you realize how walking on an arthritic hip for the last three years effected your personality. Mirrors are reflective surfaces; we all need to reflect on our reflections occasionally.
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