I was waiting at my optomologist's when another patient came in and told the receptionist that she had updated her meds on the PORTAL. I had tried to access the Arizona Hospital's portal to get the results of my blood tests during my stay since my cardiologist had forwarded them to my personal care physician, but would NOT forward them to me. I thought that was strange, but even stranger was the fact that I COULD NOT manage to "access the portal!" OLD COMPUTER or old brain; I am not sure which.
I do remember that a PORT was where a ship docks; and a portal was perhaps the doorway leading to your HOME. This rush to be "with it" is disconcerting. I did manage TWO Telehealth appointments with the AZ Cardiologist with great skills, but a dysfunctional office. Which brings me to another troubling observation - the reliance on RATINGS. I received a text from the optomologist the very next day, asking me to complete "a survey" to let them know how they did! I opted out; would my complaint have made any difference in the chaotic receptionist area with two ladies in front of two computer screens. The 45 minute wait for a ten minute visit seemed extreme. Besides I only do surveys when I have a compliment for the person or business.
Years of working with the public I have noticed that a complaint is voiced to all 200 (2,000 now with Facebook and Social Media) of your acquaintances where a compliment is told to possibly six of your closest friends or relatives. I DID complete a survey for the ER doctor who examined my swollen calf and assured me that I did NOT have a blood clot. Since it was a Friday night at 9 PM the sonogram technician had left for the night so Doctor Buckowski offered to do a sonogram HERSELF on the machine she had available there in the ER. However, to get a certified sonogram I would need to return the next morning to the ER. NO surprise, I was a NEW PATIENT the next morning, even with the printout from the night before, telling me to return, in my hand. The admission routine for a second time in less than 24 hours seemed a waste of time, but at least I had had a good nights sleep, knowing that the hot, painfully swollen calf was not LIFE THREATENING! I opted out of doing the survey of the second ER visit, it would have made no difference!
So does technology improve our life? When it works, absolutely! Our daughter, who works in the medical field, realized that she could "see her patients" and go to the family reunion in Colorado thanks to TeleHealth and perhaps a good number of her patients would also be "on vacation" and postponing their appointments or loving the fact that TeleHealth was an available option.
Does the meaning of words make a difference in our understanding of what is going on in our world? Only if the meaning of the words is agreed upon, and not changed to suit the circumstances, i.e. political or medical terms changed to fit the occasion or the agenda of the speaker. Do we really NEED all of the medical intervention that is available, and which is covered by our insurance (which we do pay for!)? Will it add to our enjoyment of life or create more fear of the unknown outcome?
ONE DAY AT A TIME, Sweet Jesus, ONE DAY AT A TIME!